Account Associate

3 days ago


Sanford, Florida, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

As a key member of our team, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information.

**Key Responsibilities**

* Process policy changes and updates in our system to ensure seamless customer experiences.
* Handle incoming calls and emails from customers regarding policy inquiries and claims.
* Collaborate with team members to resolve customer issues and ensure customer satisfaction.
* Maintain accurate and up-to-date customer records.
* Provide professional and efficient service to customers, addressing their concerns and resolving problems in a timely manner.
* Stay informed about insurance products and industry trends to effectively assist customers.
* Adhere to company policies and procedures to ensure compliance with regulations and guidelines.
* Meet or exceed performance goals and targets set by the company.

**What We Offer**

* Opportunities for continuous learning and skill development.
* A dynamic and supportive work environment.
* Competitive compensation and benefits package.

**Requirements**

* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Proficiency in using computer systems and software.

**About Us**

State Farm Insurance is a leading provider of insurance and financial services. We are committed to helping our customers achieve their goals and protect their assets.

**Equal Employment Opportunity**

State Farm Insurance is an equal opportunity employer and welcomes applications from diverse candidates.



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