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Sales Associate

2 months ago

Sanford, North Carolina, United States Classic Nissan Full time
Job Title:
Sales Associate / Product Knowledge Specialist

Location:
Classic Nissan

Employment Type:
Full Time - base plus commission (Individual Contributor)

Job Summary:

As a Sales Associate / Product Knowledge Specialist at Classic Nissan, you will be responsible for delivering exceptional customer experiences and meeting sales goals for our dealership.

You will be the primary point of contact for customers, guiding them through the entire sales process - from initial contact to vehicle delivery.

This role requires in-depth knowledge of our products and services to effectively communicate and educate customers on their options.


Key Responsibilities:

  • Greet and engage customers in a friendly, professional manner
  • Conduct needs analysis to determine customer's vehicle preferences and budget
  • Utilize product knowledge to educate customers on vehicle features and benefits
  • Demonstrate vehicle functionality and assist with test drives
  • Followup with customers to answer questions and address concerns
  • Negotiate and close sales contracts with customers
  • Stay up-to-date on new products and features, as well as automotive industry trends
  • Achieve individual and team sales goals
  • Maintain a high level of customer satisfaction ratings

Requirements:

  • High school diploma or equivalent
  • Minimum of 1 year in a sales or customer service role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Strong negotiation and closing skills
  • Ability to learn and retain product knowledge
  • Proficiency in Microsoft Office and CRM software
  • Valid driver's license with clean driving record, clean background check and must pass drug screening test
  • Must be able to work flexible hours, including weekends

EEOC Statement:
Classic Nissan is an equal opportunity employer and prohibits discrimination and harassment of any kind.

All employment decisions at our dealership are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class under federal, state, or local laws.