Customer Service Advisor
3 days ago
We are a national leader in the monitoring of alarms and security systems, dedicated to protecting life and property.
Job OverviewRapid Response Monitoring is an Essential Business, providing critical response services 24/7, 365 days a year. Our team of highly trained specialists serves thousands of alarm companies across the country.
Salary and BenefitsThe estimated salary for this position is $40,000 - $60,000 per year, depending on experience and location. We offer a competitive compensation package, including medical, dental, vision, and 401k benefits.
Responsibilities- Process inbound/outbound calls from customers and authority agencies in a call center setting
- Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
- Respond to, verify, and dispatch on emergency signals
- Associate degree or equivalent work experience in customer service
- Proficient computer, written, and verbal skills
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