Customer Service Advisor

3 days ago


Corona, California, United States Rapid Response Monitoring Full time
About Rapid Response Monitoring

We are a national leader in the monitoring of alarms and security systems, dedicated to protecting life and property.

Job Overview

Rapid Response Monitoring is an Essential Business, providing critical response services 24/7, 365 days a year. Our team of highly trained specialists serves thousands of alarm companies across the country.

Salary and Benefits

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and location. We offer a competitive compensation package, including medical, dental, vision, and 401k benefits.

Responsibilities
  • Process inbound/outbound calls from customers and authority agencies in a call center setting
  • Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
  • Respond to, verify, and dispatch on emergency signals
Qualifications
  • Associate degree or equivalent work experience in customer service
  • Proficient computer, written, and verbal skills


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