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Room Attendant

2 months ago

Chicago, Illinois, United States Loews Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Loews Chicago Hotel. As a Room Attendant, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay by providing exceptional cleaning and maintenance services.

Key Responsibilities
  • Cleaning and Maintenance
    • Clean and sanitize all assigned rooms and bathrooms to the highest standards
    • Follow the designated sequence of room assignments to ensure efficient use of time
    • Clean guestroom windows to hotel standards
    • Replace all amenities and linens according to hotel standards
  • Guest Services
    • Provide excellent guest relations skills when interacting with guests
    • Anticipate guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
    • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
  • Teamwork and Communication
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
Requirements
  • Service orientation
  • Able to work as part of a dynamic quality-driven team
  • Basic English language skills
  • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
  • Able to work a flexible schedule, including weekends and holidays
Working at Loews Hotels

At Loews Hotels, we are committed to providing our guests with an exceptional experience. We believe in creating a work environment that is positive, supportive, and inclusive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.