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Distribution Director

2 months ago

Livonia, Michigan, United States ImageFIRST Healthcare Laundry Specialists Full time
About the Role

ImageFIRST Healthcare Laundry Specialists is seeking an experienced Operations Manager to lead the efficient operation of our warehouse distribution at our laundry facility processing cloth products. This individual will be responsible for directing and developing all quality initiatives and aspects related to customer relations, service management, production, and administration.

Key Responsibilities
  • Deliver strong operational performance by ensuring compliance with our organization and regulatory agency standards and programs, and translating corporate strategy into front-line operational tactics.
  • Ensure a positive, safe environment by driving compliance in infection prevention and food safety, employee safety, OSHA, Joint Commission, regulatory standards, and financial, workplace, and legal requirements.
  • Provide overall long-term planning, direction, and control to assigned accounts within a defined district to achieve pillar goals and key business outcomes.
  • Lead recruitment and development of team, ensuring high performance, talent succession planning, and employee engagement; ensure use of applicable rounding.
  • Establish and maintain effective customer rapport and maintains mutually beneficial business relationships with clients.
  • Identify opportunities to implement new products and services which support sales growth and client retention, and independently conducts client negotiations and renegotiates unit contracts.
  • Interface with client C-suite and regional management and their staffs.
  • Determine plan that optimizes financial performance and productivity by conducting operational audits.
Requirements
  • Minimum of 5 years' progressive management experience managing a complex business with financial and operational responsibility for that business, multi-site or multi-departmental.
  • Bachelor's Degree or equivalent experience.
  • Requires previous managerial experience in food services in a hospital healthcare environment.
  • Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
  • Strong financial acumen required in order to discuss financial planning, objectives, and results.
  • Exceptional organizational and time management skills with a proven track record of growing accounts.
  • Must be able to relate professionally and positively to physicians, clinical staff, and healthcare facility executives with excellent communication, interpersonal, presentation, and management skills.
  • Contract-managed service experience is highly desirable.
Company Values and Benefits
  • Be Respectful: Value all we come in contact with.
  • Be Remarkable: Create a positive moment with every interaction.
  • Be Safe: Keep ourselves and those around us safe.
  • Be Honest: Be guided by truthfulness in all we do.

We offer a competitive pay, medical, dental, vision, pet, legal, and hospital indemnity insurance, 401(k) with match, paid time off package, great company culture, and collaborative team environment. We are proud to be an equal opportunity employer and are fueled by the talent, passion, and diversity of our associates.