Sales Associate

2 days ago


Columbus, Ohio, United States Hand and Stone Massage and Facial Spa Full time
Role Description

Hand & Stone Franklin - Cool Springs is seeking a sales professional to join our front desk team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is to provide our valued members and guests with a world-class experience, and our Sales Associates are a critical link in ensuring that our clients' experience in our spa is nothing short of exceptional.

Responsibilities
  • Successfully achieve all performance-based goals set by your manager and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
  • Passionately promote products and services
  • Communicate with Service Provider team and maximize appointment book
Benefits
  • 401K options with 5% company matching, paid training, product and service discounts, and MORE
  • Earn a bonus every time you are mentioned in a 5-star Google Review
  • Opportunity for professional growth - we promote from within and have opportunity available for strong sales and service performers to move into a leadership path
Compensation

We offer a competitive compensation package designed to reward your contributions and drive your success. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.


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