Cashier Position

3 weeks ago


Bonney Lake, Washington, United States Kroger Full time
Job Description

Create an exceptional customer experience through outstanding service and a commitment to excellence. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities
  • Provide visible and active customer service, engaging and assisting customers to meet their needs.
  • Process customer transactions through the check lane quickly, accurately, and efficiently, utilizing the Point of Sale (POS) system.
  • Understand and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
  • Adhere to the company's limits on cash shortages and/or overages, working honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies and procedures for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal, and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all local, state, and federal laws, and company guidelines.
  • Ability to work cooperatively in a high-paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
  • Customer service experience.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

We want the best for our associates and customers, and together, we strive to create a welcoming and engaging environment where you'll love to work.



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