Computer Systems Engineer
5 days ago
A-TEK Inc. is seeking a highly skilled Desktop Support Technician to join our team in Bethesda, MD. In this role, you will be responsible for providing technical support and customer service to our clients in a fast-paced environment.
Estimated salary: $70,000 - $90,000 per year.
Your responsibilities will include troubleshooting, repair, and installation of hardware, software, and operating systems for desktop computers and peripherals. You will work closely with our team to deliver high-quality technical support services to our clients.
This is a great opportunity to work with a diverse range of clients, including scientists, doctors, and senior government staff. Your ability to communicate professionally and explain technical intricacies to customers is essential.
Responsibilities:
- Provide on-site and remote technical support for desktop computers and peripherals
- Troubleshoot, repair, and install hardware, software, and operating systems for Mac and Windows
- Support client computing hardware, including hard drive, memory, and peripheral connections
- Setup and configure workstations to meet security requirements and institute directives
Requirements:
- AA/AS degree or equivalent experience
- Minimum one year of related experience
- Active A+ certification
- Experience with Windows 10/11 and Mac OS X 12.7/13.6 in an Active Directory enterprise environment
- Ability to work independently and as a collaborative team member
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