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Automotive Service Consultant

2 months ago


Carlsbad, United States Carlsbad Chevrolet Full time
Position Overview

About Us

At Carlsbad Chevrolet, we are committed to fostering a dynamic and rewarding work environment that encourages excellence and achievement. Our goal is to provide the highest level of service to our customers, and we are seeking passionate and driven individuals to enhance our service team.

As a trusted Automotive Service Consultant, you will act as the primary point of contact between our customers and the service department. Your responsibilities will include scheduling service appointments, reviewing customer service history, communicating essential information regarding vehicle maintenance and repairs, and delivering precise cost estimates.

Key Qualifications

• A sincere commitment to delivering an outstanding customer experience.

• A friendly demeanor, enthusiasm, reliability, and a collaborative spirit.

• Exceptional communication, interpersonal, and organizational abilities.

• A strong work ethic with the capacity to thrive in a fast-paced, results-oriented environment.

Your Contributions

• Commitment: Ensure our customers receive a premier service experience throughout their ownership journey, particularly in the scheduling and estimating of vehicle services and repairs.

• Excellence: Offer unmatched knowledge and technical expertise to assist customers in understanding and approving their maintenance needs, repair orders, and cost estimates.

• Authenticity: Engage with customers regarding their vehicle inquiries in a professional manner that reflects understanding, clarity, accuracy, and courtesy.

• Growth Mindset: Aim to advance both the dealership and your career by achieving challenging monthly objectives.

Benefits

We offer a comprehensive benefits package that includes medical, vision, and dental insurance, a 401K retirement savings plan, vacation time, holiday and sick leave, company-sponsored continuing education, employee discounts, and training opportunities. Our organization upholds a strong policy of equal employment opportunity for all associates, ensuring that hiring, training, promotion, and compensation are based on individual competence and potential for advancement, without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Job Type: Full-time