Service Department Lead

4 days ago


Tulsa, Oklahoma, United States Snell Motor Company Full time

Riverside Ford in Tulsa is seeking an experienced Express Supervisor to lead the daily operations of our Express department. The ideal candidate will oversee a team of service advisors and technicians, ensuring high levels of customer satisfaction, operational efficiency, and revenue growth.

This role involves:

  • Leading by Example: Provide ongoing coaching and training to enhance product knowledge, customer interaction, and upselling techniques among your team members.
  • Upselling Opportunities: Effectively communicate service options, benefits, and promotions to customers, driving revenue growth within the Express department.
  • Customer-First Environment: Foster a culture that prioritizes timely, accurate, and high-quality service for our valued customers.

The successful candidate will have a strong background in automotive service, particularly in a supervisory or leadership role. They should possess excellent interpersonal and communication skills, with the ability to motivate and coach a team. A passion for delivering exceptional customer service and experience with dealership management software are highly desirable.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package including 401(k) matching, dental insurance, health insurance, and paid time off. If you're a motivated and results-driven professional looking to take your career to the next level, please apply today



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