Sales Team Member

3 weeks ago


Fort Smith, Arkansas, United States Mathis Brothers Full time

About This Role:

This Sales Associate role is an excellent opportunity for someone who enjoys working with customers and is passionate about home furnishings. As a Sales Associate, you will be responsible for promoting and selling merchandise, providing exceptional customer service, and working collaboratively with other departments to ensure customer satisfaction.

Key Responsibilities:

  • Promote and sell merchandise displayed on showroom floors
  • Follow up with customer orders and inquiries; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
  • Work on an organizational level with other departments to ensure customer needs are met
  • Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer's needs
  • Assist customers in making product selections based on customer specifications; recommend, select, and help locate or obtain merchandise based on customer needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers

Requirements:

  • Ability to lift merchandise of 40lbs to move furniture as part of the selling process
  • Must be able to walk or stand for long periods of time
  • Must be able to listen and respond to customer's needs
  • Ability to communicate effectively with team members
  • Sales experience preferred, not required
  • Positive attitude when working with internal and external customers

Benefits:

  • A comprehensive benefits package including Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability, and Employee Assistance Program


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