Cloud Systems Integration Specialist

3 weeks ago

Lakeville, Minnesota, United States C4 Technical Services Full time
Business Systems Analyst

C4 Technical Services is seeking a skilled Business Systems Analyst to join our Technology Division. As a key member of our DevOps team, you will play a critical role in ensuring operational excellence for mission-critical applications.

The ideal candidate will have a deep understanding of cloud-native technologies and DevOps tools, with experience in real-time monitoring and optimization of cloud resources. You will be responsible for formulating and defining computer systems' scope and objectives, analyzing business and user needs, and providing technical support and maintenance.

To be considered for this position, applicants must have at least three years of legal residency in the U.S. and be a strong communicator with a deep understanding of business processes and cloud technologies.

Responsibilities:

  • Formulate and define computer systems' scope and objectives through research and analysis of the department's business systems and industry requirements.
  • Analyze business and user needs, document requirements, and revise existing systems and software as necessary to support the business environment.
  • Provide intermediate technical or production support and conducts maintenance and installation of software programs, computer systems and/or enhancements.
  • Plan, coordinate and conduct related software, system and end-user testing.
  • Troubleshoot moderately complex technical problems and issues.
  • Respond to requests for information, including developing moderately complex ad-hoc reports and queries in databases and/or management information systems.
  • Provide analytic support to department management for business planning and decision-making.
  • Develop and revise procedures, define processes, and provide training for users and staff.
  • Serve as a liaison and coordinate business application enhancements and/or software update with Department, Bank, and/or federal agency staff.
  • Serve as a primary contact for resolving user support issues to ensure efficient operations.
  • Participate in department and information systems and related projects.

Requirements:

  • Bachelor's degree in Business, Computer Science, or related field AND four (4) years of analytic experience in an information technology environment OR
  • Master's degree in Business, Computer Science, or related field AND two (2) years of analytic experience in an information technology environment

Skills and Experience:

  • Deep understanding of cloud-native technologies and DevOps tools, ensuring effective system integration and operation.
  • Exceptional ability to troubleshoot and resolve complex issues in a high-pressure environment, maintaining system reliability.
  • Skill at working with cross-functional teams, facilitating clear communication between developers, operations staff, and stakeholders.
  • Experience in real-time monitoring and optimization of cloud resources to enhance system efficiency and reduce costs.
  • Vigilant in enforcing security best practices and regulatory compliance within cloud infrastructure.

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