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Banking Professional

1 month ago

Huron, South Dakota, United States First National_Pierre Full time
About the Role

The Universal Banker is a key member of our team at First National Bank, responsible for ensuring customer satisfaction and identifying opportunities for bank customers. This role requires a strong understanding of banking regulations and the ability to provide guidance on a variety of topics, including electronic banking and account management.

The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and have a strong passion for delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Assist with customer transactions on the teller line, including cashing checks, accepting deposits and loan payments, processing withdrawals, etc.
  • Possesses the knowledge to assist customers on a variety of topics, including electronic banking, updating accounts, etc.
  • Understands multiple areas of the bank, and can provide guidance in areas including new accounts, ACH, Wire transfers, and more.
  • Maintains up-to-date knowledge of banking regulations to ensure bank is in compliance with applicable laws.
  • Acts as an escalation point for customer inquiries, and is able to use a combination of critical thinking and existing policies to come to the best decision.
  • Actively engages in the local community, including cross-selling and generating new lines of business with a focus on growing deposits.
  • Utilizes their ability to lead to bring bank staff together to execute our strategic plan.
  • Acts as a strong team player, and is willing to assist with a variety of tasks when required.
  • Understands the technical side of banking and the software utilized by bank staff.

Requirements:

  • 6-12 months banking experience preferred, but not required.
  • Understanding of banking regulations required, training provided.
  • Experience with electronic banking desired.

What We Offer:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation, Sick, and Holiday time
  • A competitive 6% 401k match
  • And more

First National Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.