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Replenishment Manager

1 month ago

Miami, Florida, United States Michael's Inc Full time
Job Summary

Michaels is seeking a Replenishment Manager to lead and support inventory management and merchandising standards and maintenance. The ideal candidate will have experience in retail merchandising and customer service, with a strong focus on delivering friendly customer service and ensuring a well-merchandised and in-stock store for customers to shop.

Key Responsibilities
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.
  • Other duties as assigned.
Requirements
  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.