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Restaurant Operations Manager

2 months ago

Council Bluffs, Iowa, United States Hooters of America, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Hooters of America, LLC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • People Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Manage employee performance, providing coaching and feedback to ensure excellent service and quality
  • Customer Experience
    • Ensure a welcoming and inviting atmosphere for guests
    • Monitor and improve customer satisfaction through regular feedback and surveys
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and inventory control
    • Optimize sales and revenue growth through effective pricing and menu management
  • Operational Excellence
    • Ensure compliance with health and safety regulations, as well as company policies and procedures
    • Maintain a clean and organized restaurant environment, adhering to high standards of quality and presentation
Requirements
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred
  • Minimum 2 years of experience in restaurant management, preferably in a fast-paced and complex environment
  • Proven track record of success in driving sales growth, improving customer satisfaction, and managing employee performance
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Basic knowledge of Microsoft Office and Excel, with experience in restaurant management software a plus
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • The chance to work for a iconic brand with a rich history and culture