Implementation and Training Specialist for Property Analytics
1 day ago
We are seeking a highly skilled Software Trainer and Implementation Consultant to join our team at Property Gauge. As a key member of our customer success team, you will be responsible for delivering top-notch training and implementation services to our clients in the multi-family real estate management industry.
Key Responsibilities:
- Develop in-depth knowledge of Property Gauge software to deliver professional services such as consultation, software readiness, and client training.
- Design and conduct software training sessions tailored to the specific needs of multi-family property management.
- Educate clients on key software functionality used in managing multi-family properties.
- Analyze client business models to identify and document requirements for Property Gauge software implementations.
- Assist clients with troubleshooting and resolving basic software issues.
- Maintain accurate records of client interactions, training agendas, trip reports, timesheets, and system-related updates.
- Support QA effort with software testing and product modifications.
Requirements:
- Bachelor's degree or associate's degree with equivalent experience in software implementation or multi-family real estate management technology.
- Familiarity with software solutions for multi-family real estate management, including property management systems (PMS), tenant management, maintenance scheduling, and financial software.
- Strong presentation and training skills, with the ability to translate complex software functions into easily understandable concepts for multi-family real estate professionals.
- Excellent interpersonal and communication skills, especially when engaging with property managers and stakeholders in the real estate technology space.
Estimated Salary: $90,000 - $125,000 per year
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