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Client Support Specialist

2 months ago

Placentia, California, United States Volt Full time

Advance your career with Volt

Volt is seeking dedicated Customer Service Representatives for a prominent organization. The hourly wage is $19.00.
As a Customer Service Representative, your responsibilities will include:
  • Acting as the main point of contact for assigned client accounts.
  • Overseeing the processing of incoming and outgoing orders through the Warehouse System.
  • Managing documentation and billing related to storage services.
  • Coordinating appointments and engaging with clients through email communication.
  • Checking in and out drivers at the Shipping/Receiving area.
  • Assisting warehouse personnel in troubleshooting issues.
  • Creating reports for management and clients as necessary.
  • Organizing and maintaining daily paperwork.
This is a full-time position, requiring a commitment of 5 days a week, 8 hours each day.
The ideal candidate will possess:
  • Prior experience in a Warehouse or Manufacturing setting.
  • A minimum of 1 year in a Customer Service position.
  • Proficiency in computer operations.
  • Strong command of the English language, including spelling, grammar, and punctuation.
  • Exceptional communication skills, both verbal and written.
  • A professional demeanor with the ability to interact effectively with diverse individuals.
  • High attention to detail.
  • A positive attitude and eagerness to learn.
  • The ability to manage multiple tasks concurrently.
  • Dependability and trustworthiness.
  • Basic mathematical skills.
  • The capability to work independently and efficiently with minimal oversight.
  • Bilingual proficiency in Spanish.
Schedule: 6am-2:30pm
Days: Monday to Friday
Compensation: $19 per hour
*The pay range offered to a successful candidate will be determined by various factors, including education, work experience, job location, specific job duties, and certifications.
Volt provides benefits (subject to eligibility) that may include health, dental, vision, life insurance, short-term disability, AD&D, 401(k), sick leave, and other paid leave options as mandated by law, along with an Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and strictly prohibits any form of unlawful discrimination and harassment. Volt is committed to ensuring a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, sex, age, physical or mental disability, veteran status, marital status, sexual orientation, or any other status protected by applicable laws.
If you require assistance due to a disability during your job search or application process, please reach out for support.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with relevant laws. The company will consider qualified applicants with arrest and conviction records in compliance with applicable regulations.

Volt is acting as an Employment Agency in relation to this vacancy.