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Parts Counter Sales Associate
2 months ago
RidewNow Powersports, a leading retailer of powersports, is seeking a highly motivated and customer-focused individual to join our Parts Counter Team as a Parts Counter Sales Associate.
About Us
We are a dynamic and growing company that values our customers and employees. Our success depends on serving our customers with the best team members in the industry.
Job Summary
We are looking for an outgoing and friendly individual who loves powersports and motorcycles to join our team. As a Parts Counter Sales Associate, you will work with customers and technicians to identify required parts, sell cool stuff (a.k.a. parts) to go on cool bikes, and provide exceptional customer service.
Responsibilities
- Work with customers and technicians to identify required parts.
- Sell parts to customers and provide quotes for parts using the proper catalog.
- Look up records and enter customer information.
- Process catalog requests.
- Answer calls and provide exceptional customer service over the phone.
- Receive and account for all incoming parts.
- Provide cost of parts for customers.
- Make sure all displays are organized.
- Update customers on all orders and ensure they are satisfied.
- Other duties as assigned.
Requirements
- 1+ years of Powersports Dealership Experience Desired.
- Retail Sales Experience Required.
- Familiar with Stocking and organizing parts inventory.
- Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems.
- Ability to look up parts and quote prices for parts using the proper catalog.
- Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
- Ability to remain customer focused and respond in a positive manner when faced with difficult or stressful situations.
- Excellent interpersonal communication skills, product knowledge, and enthusiasm for the powersports industry.
- Attention to detail and ability to quickly learn about a variety of parts/accessories.
- Friendly, outgoing personality with a can-do attitude.
- Must pass pre-employment background check, MVR, and drug screen.
- Comfortable with a commission-based pay plan.
Benefits
We offer a fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success. Plus...
- Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance).
- Life and disability insurance.
- Generous Vacation/PTO Plan.
- Employee discounts on purchases.
- Dedicated leadership team who supports and cares for employees.
- The opportunity for growth and a solid long-term promote from within.
- And more...
What We're Looking For
We are looking for a team player who is passionate about powersports and motorcycles. If you have a strong work ethic, excellent communication skills, and a positive attitude, we want to hear from you.