Customer Service Representative

5 days ago


Thompson Falls, Montana, United States Energy Partners LLC Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Energy Partners LLC. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, processing orders, and ensuring timely resolution of customer complaints.

Key Responsibilities:

  • Maintain a positive and professional attitude towards customers at all times.
  • Respond promptly to customer inquiries.
  • Acknowledge and resolve customer complaints by clarifying the problem, determining the cause of problem, selecting and explaining the best solution, expediting correction or adjustment, and following up with the customer to ensure resolution.
  • Manage large amounts of incoming calls.
  • Build sustainable relationships of trust through open and interactive communication.

Requirements:

  • Minimum of a High School Diploma/GED.
  • Computer software experience preferred.
  • Customer support experience preferred.

Estimated Salary Range: $45,000 - $65,000 per year, depending on location and experience.



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