Host/Hostess

2 weeks ago


Joplin, Missouri, United States Denny's Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Host/Hostess at Denny's. As a Host/Hostess, you will be responsible for creating a welcoming atmosphere for guests, providing excellent customer service, and ensuring a seamless dining experience.

Key Responsibilities
  • Greet and welcome customers immediately upon arrival, verifying the number in their party and determining any special needs
  • Collect payment from customers in accordance with established cash handling procedures and handle customer complaints/suggestions appropriately
  • Seat customers at tables/booths appropriate for their needs and those of the restaurant
  • Handle incoming phone calls promptly
  • Maintain a proper supply of menus and ensure they are clean and in good repair
  • Provide customers with initial beverage orders and refill their beverages when possible
  • Assist service personnel in cleaning and setting tables as needed
  • Maintain a clean and organized waiting area and register area
  • Must be courteous, friendly, and present a professional image at all times
  • Embody and promote company values
Requirements
  • Must be able to observe and differentiate between monetary denominations
  • Simple math skills required
  • Ability to communicate well with guests
  • Must have sufficient mobility to move and/or operate in the work area
  • Must meet any state, county, or municipal regulations pertaining to health risk concerns about food handling
  • Must immediately inform management of any safety hazards, equipment problems, or complaints from guests, or other employees
  • Must maintain a professional image at all times
  • Must complete all video training, anti-discrimination & anti-harassment training, and comply with Denny's nondiscrimination policies
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee discount
  • Paid tuition for English Language courses
  • Opportunity for Advancement
  • And more

As a Host/Hostess at Denny's, you will have the opportunity to learn valuable customer service skills and work in a fun and loving environment. If you are a motivated and enthusiastic individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.


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