Customer Service Ambassador and Operations Coordinator

3 days ago


Dry Ridge, Kentucky, United States Wal-Mart Stores , Inc. Full time
Job Description

You will play a pivotal role in ensuring exceptional customer experiences at Walmart. As a key associate, you will be the first and last point of contact for many customers, making your positive attitude, smile, and greeting crucial in setting the tone for their visit.

The pace can be demanding, especially during peak hours, weekends, and holiday seasons. You must efficiently manage multiple tasks while providing top-notch service: scanning items accurately, explaining prices, bagging items properly, counting cash back, and maintaining a clean area.

Your responsibilities will include:

  • Providing exceptional customer service with a positive attitude, greeting, and thanking customers
  • Working effectively in a fast-paced environment, standing for long periods, and checking out customers quickly and accurately
  • Maintaining a clean and organized workspace
  • Answering customer questions and assisting with their needs
  • Supporting associates across the store as needed
  • Gathering carts from the parking lot, operating equipment to move carts, and cleaning restrooms, salesfloor, and parking lot as required

At Walmart, we offer competitive pay and performance-based incentives. Our benefits package includes:

  • Health benefits: medical, vision, and dental coverage
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits: parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

You will also receive paid time off (PTO) and/or paid personal time off (PPTO) that can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on job classification and length of employment.

The estimated hourly wage range for this position is $14.00 to $26.00, with additional compensation including annual or quarterly performance incentives and premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.


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