Design Program Manager

1 week ago

Brooklyn, New York, United States Etsy Full time
About the Role

We are seeking a highly skilled Design Program Manager to join our team at Etsy. As a Design Program Manager, you will be responsible for leading the design team and driving operational excellence for our product design team. This role will work with design leaders, our team, and stakeholders to define and manage priorities for the org and the operating model to support them.

Key Responsibilities
  • Establish a design operating rhythm with predictable, repeatable processes that help design leaders and partners deliver the best in class customer experiences to Etsy's buyers and sellers.
  • Support and manage select strategic projects, ensuring alignment across design teams and partners on goals, plans, and deliverables.
  • Collaborate with design leaders and teams to adopt and leverage design systems and guidelines, supporting the development and management of best practices and design team assets.
  • Promote the growth and development of the design team through targeted training programs and mentorship opportunities, cultivating a culture of continuous learning, improvement, and commitment to craft.
  • Initiate and establish new programs to drive broader and deeper engagement across the design team and creative community, including contributing to building team culture, and organizing design team touch points and in-person gatherings.
Requirements
  • 8+ years of experience in program management, specifically leading complex design or creative projects in a technology-driven environment.
  • Deep understanding of the product design process, and how to collaborate with partners (Product, Engineering, Marketing) across the product development lifecycle.
  • Strong analytical and problem-solving skills, with the ability to navigate ambiguity, drive clarity, operate with creativity, and deliver results.
  • Excellent communication and influencing skills, with experience presenting to and collaborating with senior leadership.

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