Retail Customer Advocate
4 weeks ago
We are currently looking for a Retail Customer Advocate to join our team at Family Dollar, where you will have the opportunity to make a lasting impact on our customers' shopping experiences.
Key Accountabilities:- Deliver exceptional customer service by actively listening to customers' concerns, resolving issues promptly, and offering tailored solutions.
- Assist customers in finding products that meet their needs, suggesting complementary items when applicable.
- Ensure accurate transaction processing, handle customer returns and exchanges efficiently, and maintain a clean and organized store environment.
The ideal candidate will possess outstanding interpersonal and communication skills, be adaptable to changing situations, and demonstrate a genuine passion for helping others. Estimated annual salary range: $26,500 - $36,000.
About Our Company:Family Dollar is a respected discount retailer committed to offering quality products at affordable prices, fostering a culture of respect, and giving back to our communities.
Qualifications and Requirements:- A high school diploma or equivalent is necessary; relevant experience in retail or customer-facing roles is beneficial.
- The chosen candidate must be willing to work variable shifts, including weekends, holidays, and extended hours during peak periods.
- A rewarding compensation package, including medical, dental, and vision insurance, as well as a retirement savings plan.
- Continuous learning and development opportunities to enhance your skills and expertise.
- A collaborative work environment that values diversity, equity, and inclusion.
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Retail Customer Service Representative
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