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Narus Program Coordinator

3 weeks ago

Nashville, Tennessee, United States Lucent Health Solutions LLC Full time
Job Responsibilities
  • Provide exceptional support to the Utilization Review nurses as they review and authorize medical treatment for patients.
  • Ensure seamless delivery of the Narus program by providing services such as direct communication, screening incoming calls, and performing appropriate screenings and escalations.
  • Collaborate with external facilities and providers as directed by UR supervisor to coordinate patient authorizations.
  • Assist the work-from-home-based team with faxing, documentation, and telephonic or virtual support of care management priorities.