Order Fulfillment Associate

3 weeks ago


Philadelphia, Pennsylvania, United States American Food Service Depot Full time

Job Description: American Food Service Depot is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for interacting with customers to identify their needs, processing requests, and providing solutions that meet their expectations.

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Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Analyze customer issues and provide effective solutions.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records and reports.
  • Meet personal and team quotas for customer satisfaction and resolution rates.

Qualifications:

  • A high school diploma or equivalent is required.
  • Previous experience as a Customer Service Representative or in a similar role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work well under pressure and maintain a positive attitude.

Benefits:

  • A competitive salary range of $30,000 - $42,000 per year, based on experience.
  • Paid time off and holidays.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.


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