Customer Service Ambassador

5 days ago


Dallas, Texas, United States Dave & Buster Full time
About Us

Dave & Buster's is a unique entertainment destination where no two days are ever the same. As a Captain, you will be at the forefront of delivering exceptional Guest experiences across our Midway, retail, game rental, and dining areas. Your strong communication skills and ability to guide Guests through their experience will set us apart from other venues.

Key Responsibilities
  • Provide unparalleled Guest service by ensuring a seamless experience across all areas of the venue.
  • Serve as an initial point of contact for safety and security matters, responding promptly and professionally to any concerns.
  • Ambassadorial role, assisting Guests with requests and answering questions as needed.
  • Greet Guests with a positive attitude and enthusiasm, performing multiple job functions while maintaining a high level of professionalism.
  • Keep management informed of any issues or problems that may arise, taking prompt corrective action when necessary.
Requirements
  • Work in a fast-paced environment with variable temperatures, noise levels, and distracting conditions.
  • Read and write handwritten notes, lift and carry up to 30 pounds, and move about the facility with ease.
  • Stand for long periods, walk 100% of shift, reach, bend, stoop, mop, sweep, and wipe frequently.
What We Offer

We offer a competitive salary range of $7.25-$12.75 per hour, making this an attractive opportunity for those looking to join a dynamic team. Our benefits package includes medical, dental, vision, 401K, and more. If you're passionate about delivering exceptional Guest experiences and working in a fun, fast-paced environment, we encourage you to apply.



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