Retail Team Lead

3 weeks ago


MagstattleBas, Grand Est, United States Kum & Go Full time
Job Title: Lead Retail Team Member

Kum & Go is seeking a highly motivated and customer-focused Lead Retail Team Member to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to the success of our business.

Key Responsibilities:
  • Provide store support by conducting associate orientation and training, food presentation, completing inventory counts, following food concept program guidelines, and running the cash register when needed.
  • Handle all aspects of providing phenomenal customer service, including responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Assist in managing controllable costs, including inventory management, labor management, and expense control.
  • Collaborate with store management to achieve sales goals, improve customer satisfaction, and maintain a clean and safe store environment.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.


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