Shift Manager

4 days ago


Nixa, Missouri, United States SONIC Drive-In Full time
Job Title: Shift Manager

As a Shift Manager at SONIC Drive-In, you will play a key role in ensuring the smooth operation of our restaurants. Your primary responsibility will be to assist the General Manager and Assistant General Manager in managing the daily activities of the restaurant, focusing on providing quality food and exceptional customer service.

Key Responsibilities:
  • Assist with hiring, training, and developing a high-performing team to deliver a SuperSONIC experience to every guest.
  • Ensure that guests leave the restaurant satisfied every time by maintaining high standards of food quality, cleanliness, and customer service.
  • Help employees understand the importance of their role in delivering exceptional service and encourage them to take ownership of their work.
  • Celebrate team successes and provide constructive feedback to improve performance.
  • Set clear expectations and provide ongoing feedback to team members to ensure they are meeting their goals.
  • Maintain a positive and upbeat atmosphere during shifts, making work enjoyable for everyone.
  • Manage key areas of the restaurant, including food and paper, labor, and guest service.
  • Ensure compliance with all federal, state, and local laws and regulations, as well as SONIC safety and sanitation standards.
Requirements:
  • Excellent leadership and communication skills to motivate and develop a high-performing team.
  • High standards for self and the team, with a focus on delivering exceptional customer service.
  • Positive attitude, even in challenging situations, and a willingness to learn and grow professionally and personally.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Effective communication skills, basic math skills, and a willingness to work irregular hours, including nights, weekends, and holidays.
What We Offer:

As a Shift Manager at SONIC Drive-In, you will have the opportunity to develop your leadership skills, work in a fast-paced environment, and be part of a dynamic team. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.


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