Airport Operations Supervisor

4 weeks ago

Detroit, Michigan, United States SkyWest Airlines Full time
About SkyWest Airlines

SkyWest Airlines, a leading regional airline, is seeking a highly motivated individual to join our team in Detroit, MI. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our flights and providing exceptional customer service.

Job Summary

This is a full-time position that requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will have previous experience in airline ground operations and be proficient in basic computer programs.

Key Responsibilities
  • Support the SkyWest Airlines operation in DTW by communicating with SkyWest headquarters and local teams to ensure our customers receive the most reliable information and service
  • Advocate for SkyWest Airlines best interest for a safe and reliable operation in DTW
  • Identify any hurdles to safety and top operational performance involving gate assignments, aircraft towing, crew movement, and other ground operations
  • Establish and maintain direct relationships with appropriate personnel and advocate SkyWest's operational performance accordingly
  • Other tasks required for the SkyWest operation in DTW and as assigned by the Regional Manager – Airport Operations
Requirements
  • Previous airline ground operational experience
  • Proficient in basic computer programs
  • Multi-task on a computer, with multiple programs and systems operating at once
  • Effectively communicate to a variety of internal and external workgroups
  • Effectively communicate in time critical and stressful situations
  • Remain humble while learning and continue learning well beyond the training period
  • Takes extra care to ensure work is done properly and effectively
  • Takes initiative to adjust daily job duties based on what is required in the operation
Preferred Experience
  • Experience with DL network systems and operational tools
  • Experience working at an airline hub
  • Understanding of an airline hub operation control center
  • Previous airline operational leadership experience
  • Working knowledge of DTW airfield and ground operations
  • Strong knowledge of airline performance metrics and nomenclature
  • Basic understanding of crew scheduling, rest, and related regulation
Physical and Other Requirements
  • 18 years of age or older
  • Have a high school diploma or GED
  • Legally authorized to work in the United States for any employer without sponsorship
  • Pass a pre-placement background check and drug screen
  • Possess all necessary credentials to obtain airport credentials if needed

SkyWest Airlines is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status.

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