Cafeteria Associate

12 hours ago

Bangor, Maine, United States Northern Light Health Full time
Cafeteria Associate Job Description

At Northern Light Health, we are seeking a highly motivated and detail-oriented Cafeteria Associate to join our team. As a Cafeteria Associate, you will be responsible for providing exceptional food and service to patients, cafeteria customers, and catering customers.

Key Responsibilities:
  • Follow departmental policies and procedures.
  • Be flexible with work schedule.
  • Willingly accept direction and perform other duties as assigned.
  • Participate in the training of new hires.
  • Area is stocked for the next shift.
  • Provide excellent customer service.
  • Seek out customers in need of assistance.
  • Engage customers with quick eye contact and a friendly smile.
  • Service is provided in a timely manner.
  • Workstations are set up on time.
  • Encourage customers to complete customer satisfaction surveys.
  • Actively participate in service recovery efforts.
  • Prepare food for salad bar using recipes and following established rotations.
  • Keep salad bar well stocked.
  • Keep floor swept, empties trash, stocks supply, makes coffee.
  • Operate cash register.
  • Daily overages/shortages are within standards.
  • Write daily menu and maintain weekly menu pricing book.
  • Complete slicer duties according to standards and on time.
  • Prepare items according to menu and standardized recipes.
  • Return catering carts/supplies to kitchen for cleaning and restocking.
  • Prepare items for patient food service.
  • Prepare, deliver, and set up catering events according to guidelines in a timely manner.
  • Event setup 15 minutes prior to start time of event.
  • Food presented in a pleasing manner.
  • Communicate effectively with catering customers to assure customer satisfaction.
Requirements:
  • High School Diploma/General Educational Development (GED)
  • Behaves with Integrity and Builds Trust.
  • Cultivates Respect.
  • Fosters Accountability.
  • Practices Compassion.
Working Conditions:
  • Potential exposure to noise levels being uncomfortable.
  • Extend body and limbs to reach items.
  • Lifting, moving and loading 20 to 30 pounds.
  • Prolonged periods of standing.
  • Prolonged periods of walking.
  • Potential exposure to very hot or cold temperatures.

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