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Patient Services Representative
2 weeks ago
Overview
We are looking for a Patient Services Representative to join our team. This individual will be responsible for serving as the initial point of contact with patients, referring physicians, and the general public on our imaging centers behalf.
The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities will include checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients financial responsibility at time of service, and other front office/desk duties as necessary.
Requirements
- High School Diploma or equivalent
- 0 - 2+ years of experience working in a customer support role or hospitality field
- Strong customer service background and focus
- Professional written and verbal communication skills
- Working knowledge and ability to perform accurately and efficiently on computer
- Demonstrated ability to multi-task
- Ability to work in a fast-paced environment