Fiber Network Specialist

2 weeks ago

Englewood, Colorado, United States WIVERSE Full time
Job Summary

We are seeking a highly skilled Fiber Project Manager to join our team at WIVERSE. As a key member of our operations team, you will be responsible for coordinating and leading customer meetings, managing internal operations and engineering groups, and communicating project status to customers and stakeholders.

Key Responsibilities
  • Coordinate and lead customer meetings, including kick-off and status update calls.
  • Manage the activities of internal operations and engineering groups to ensure proper planning, communication, and implementation of solutions.
  • Communicate customer requirements to other cross-functional technical teams and project stakeholders to achieve project results.
  • Communicate project status, including dependencies, to customers to set and meet expectations.
  • Develop a relationship with the client and serve as the primary point of contact for project discussions.
  • Perform critical path analysis to calculate, identify, and manage project aspects and mitigate risk.
  • Make project-specific decisions independently to affect the overall scope of a project.
  • Empowered to reject invalid or poor work and recommend alternate courses of action.
  • Take complete ownership of projects with minimal assistance or supervision.
  • Resolve and/or escalate issues in a timely fashion.
  • Ensure project documents are complete, current, and stored appropriately.
  • Build company image by collaborating with customers and employees and enforcing ethical business practices.
  • Maintain district data for centralized functions, such as fleet and inventory, if applicable.
  • Track organizational priorities, organize meetings, and track action items and create reports, presentations, and other activities as dictated by the business.
Requirements
  • Bachelor's Degree or equivalent industry experience.
  • 5+ years of Project Management experience.
  • Experience managing large-scale complex projects in a like or related industry.
  • Strong working knowledge of the Microsoft Office portfolio.
  • Direct and indirect people management experience.
  • Excellent client-facing and internal communication skills.
  • Thorough understanding of project management fundamentals, including requirement definition, resource scheduling, risk mitigation, and change management.
  • Solid organizational skills, including attention to detail and multitasking skills.
  • Understanding of OSP/ISP construction.
  • Strong understanding of Ethernet technologies.
  • Understanding of carrier installation, test, and turn-up procedures.
  • Experience managing multiple vendors, resources, to deliver time-sensitive projects.
  • Experience in customer relationship management and the ability to adapt project management approach to satisfy customer needs.

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