Patient Care Specialist

2 weeks ago


Poughkeepsie, New York, United States WMC Health Full time
Job Summary

We are seeking a skilled Patient Care Technician to join our team at MidHudson Regional Hospital. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families.

Key Responsibilities
  • Provide basic patient care tasks, including hygiene, toileting, and feeding, while ensuring patient safety and comfort.
  • Assist registered nurses in providing individualized patient care plans and communicate effectively to ensure timely completion of tasks.
  • Report changes in patient condition and other relevant information to RNs in a timely manner, anticipating potential adverse outcomes and communicating accordingly.
  • Interact with other team members to establish priorities and ensure timely completion of tasks, taking the initiative to assist others when needed.
  • Answer call lights promptly and communicate patient/family needs to appropriate staff members, anticipating patient/family needs and responding appropriately.
  • Assist with transporting patients, lifting, moving, and ambulating patients, and accompanying patients on discharge as requested.
  • Collect specimens, label accurately, and deliver to lab as requested, performing EKGs or Phlebotomy as needed.
  • Maintain a clean and safe environment, including white boards in patient rooms, and report unsafe conditions to Charge Nurse or Nurse Manager.
  • Follow procedures for securing repairs and making requests of other departments, recognizing broken or failing equipment and reporting to Charge Nurse or Nurse Manager.
  • Restock utility rooms, kitchen, file cabinets, nurse's station, and other common areas as directed.
  • Transfer patients' personal effects, including valuables, as needed.
  • Seek out opportunities for learning and accept direction and guidance from nursing staff.
  • Participate in a minimum of 10 hours of in-service education yearly and seek assistance in new or unfamiliar situations.
  • Assist in orienting patient care technicians, including float personnel, to the environment and serve as a preceptor for newly hired patient care technicians.
  • Adapt to changing staff and/or unit needs, recognizing acuity/activity of the area and taking initiative to assist.
  • Recognize potential for conflict and seek appropriate assistance to intervene, demonstrating ability to de-escalate potential conflict.
  • Record accurately and appropriately patient activity and all treatments, including I&O, V/S, and Accuchek.
Requirements
  • Minimum of one-year recent experience in a similar setting or behavioral health setting, or a nursing student having completed one clinical rotation.
  • High school diploma or GED.
  • BLS required.
  • Ability to communicate and interact appropriately with individuals at all levels, including patients, family members, and staff.


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