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Employee in Sales Support at an Agency in the Schwerte Region

2 months ago

Van Dyne, Wisconsin, United States Crimson Technologies Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Crimson Technologies. As a Sales Support Specialist, you will be the key point of contact between customers, insurance agents, and our corporate headquarters.

Key Responsibilities
  • Organize and coordinate customer appointments, ensuring seamless communication and follow-up.
  • Provide administrative support to the agency management and customer advisors, ensuring efficient workflow and data management.
  • Handle insurance claims and facilitate a smooth claims process, ensuring customer satisfaction and loyalty.
  • Collaborate with the agency team to develop and implement customer retention strategies and expand the customer base.
Requirements
  • Completed training as an insurance and finance clerk or a comparable commercial training.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Strong attention to detail and ability to maintain confidentiality.
  • Ability to work independently and as part of a team, with a customer-centric approach.