Online Retail Customer Service Representative
24 hours ago
Job Overview:
We are seeking a highly motivated and detail-oriented Online Retail Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our online customers, accurately filling and dispensing online orders, and resolving any customer complaints or issues that may arise.
Responsibilities:
- Provide exceptional customer service to online customers
- Accurately fill and dispense online orders
- Resolve customer complaints or issues in a timely and professional manner
- Work collaboratively with other associates to meet customer needs
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in a retail or e-commerce environment preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive pay
- Performance-based incentive awards
- Health benefits including medical, vision, and dental coverage
- 401(k) plan
- Stock purchase program
- Company-paid life insurance
- Paid time off benefits including parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
Estimated Salary: $17.25 - $24.75 per hour
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