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Customer Service Agent

2 weeks ago

Eau Claire, Wisconsin, United States WIN Technology Full time
About Us
WIN Technology is a leading provider of IT services, committed to delivering exceptional results and fostering a culture of innovation and excellence.

The Role
We are seeking a skilled Technical Dispatcher to join our team. In this role, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with clients to deliver high-quality services.

Your Key Responsibilities
  • Respond to customer inquiries and resolve technical issues in a prompt and professional manner.
  • Utilize our ticketing system to track and resolve technical issues efficiently.
  • Work closely with clients to understand their needs and deliver tailored solutions.
  • Stay up-to-date with industry trends and best practices to ensure delivery of high-quality services.

What We Offer
We offer a comprehensive benefits package, including opportunities for professional growth and development, a dynamic work environment, and a competitive salary.