Product Support Specialist

3 days ago


Grand Rapids, Michigan, United States Lakeland Monroe Group Full time
Job Description

We are seeking a Product Support Specialist to join our team at Lakeland Monroe Group. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.

This is an exciting opportunity to work in a dynamic environment with a trusted supplier of decorative, precision, and functional plastics for the Automotive Industry.

The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to analyze complex problems and develop creative solutions.

Responsibilities:

  • Handle customer inquiries and resolve issues in a professional and timely manner.
  • Provide product and service information to customers.
  • Schedule shipments and communicate with customers regarding shipping promises.
  • Maintain accurate records of customer interactions and transactions.
  • Assist with processing customer adjustments and resolving financial discrepancies.
  • Recommend potential products or services to management based on customer needs and preferences.

Requirements:

  • Associate's degree (A.A.) or equivalent from two-year college or technical school and six months related experience; or High School Diploma/GED and two years related experience and/or training; or equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Estimated Salary: $50,000 - $65,000 per year.

Lakeland Monroe Group offers a competitive salary and benefits package to qualified candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Grand Rapids, Michigan, United States Pridgeon & Clay Inc Full time

    Job Title: Production Support SpecialistPridgeon & Clay Inc. seeks a detail-oriented Production Support Specialist to join our team. In this role, you will be responsible for maintaining the flow of unprocessed products to the work area, removing processed components and scrap material, and ensuring the efficient transfer of finished and reworked parts to...


  • Grand Rapids, Michigan, United States Pridgeon & Clay Inc Full time

    About the Role:We are looking for a Production Support Specialist to help drive efficiency and productivity in our production department. The successful candidate will be responsible for assisting production by performing routine tasks such as loading, unloading, material handling, set-up, and janitorial duties.Compensation Package:$45,000 - $60,000 per...


  • Grand Rapids, Michigan, United States Steelcase Full time

    Production Supervision SpecialistAbout the Job:We are looking for an exceptional Production Supervision Specialist to lead our manufacturing team. As a key member of our production management team, you will be responsible for overseeing multiple production divisions, driving business growth, and excellence while ensuring we meet our Safety, Quality,...

  • Production Specialist

    2 weeks ago


    Grand Rapids, Michigan, United States Aerotek Full time

    Job Title: Production SpecialistAerotek is seeking a skilled Production Specialist to join our team at a leading manufacturing facility in the Cleveland area. As a key member of our operations team, you will be responsible for setting up and operating heavy-duty power presses to bend, form, stretch, and straighten various products. Your expertise in machine...


  • Grand Rapids, Michigan, United States Mercantile Bank Full time

    The role of a Treasury Product Specialist at Mercantile Bank offers an exciting opportunity to work in the heart of Grand Rapids, MI, and be part of a growing community bank focused on delivering exceptional financial solutions. This full-time position comes with a competitive salary of $21/hour, plus additional compensation based on experience.This dynamic...


  • Grand Rapids, Michigan, United States Prime ONE Contracting Full time

    Job Title: Automotive Product Specialist">About the Role">We are seeking a highly motivated and experienced Automotive Product Specialist to join our team at Prime ONE Contracting.The successful candidate will be responsible for developing and executing sales strategies to drive revenue growth in the automotive industry.">Key Responsibilities">Market...


  • Grand Rapids, Michigan, United States L3 Harris Full time

    Job OverviewL3 Harris seeks a skilled Production Operations Specialist to join our team in Grand Rapids, MI. As a Production Operations Specialist, you will play a vital role in ensuring the smooth operation of our manufacturing processes.Salary$64,900 - $74,900 per annum, depending on experience.Key ResponsibilitiesManufacturing OperationsThe successful...


  • Grand Rapids, Michigan, United States Acosta Group Full time

    Job OverviewWe are hiring a motivated Sales and Product Specialist to showcase Sonos products at a Best Buy location in Grand Rapids, MI. As a key member of our team, you will serve as a dedicated brand influencer, introduce Sonos to customers, and promote their innovative audio solutions.You will also execute sales strategies, build strong relationships...


  • Grand Rapids, Michigan, United States Healthcare Support Full time

    Healthcare Support is a leading provider of travel nursing services, with a reputation for excellence in the industry. As a travel nurse psychiatric care specialist, you will have the opportunity to work with patients who require specialized care and support.About Healthcare SupportWe are a trusted partner to many of the nation's top healthcare...


  • Grand Rapids, Michigan, United States Varnum Full time

    Job Title: Paralegal Support SpecialistWe are seeking a skilled Paralegal Support Specialist to join our team at Varnum LLP. This full-time position offers a competitive salary of $62,000 per year and is responsible for providing administrative and clerical support to multiple attorneys, paralegals, and staff in various practice areas.This role provides...


  • Grand Rapids, Michigan, United States Pridgeon & Clay Inc Full time

    About the RolePridgeon & Clay Inc. is a dynamic and growing company that values teamwork and continuous improvement. As a Manufacturing Support Specialist, you will play a vital role in ensuring the smooth operation of our production processes.Your primary responsibilities will include assisting press operators, machine operators, or technicians with set-up,...


  • Grand Rapids, Michigan, United States Insight Global Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. This onsite role will involve providing top-notch support to internal Switch employees at our client's Grand Rapids location.Salary and BenefitsThe estimated annual salary for this position ranges from $41,600 to $47,520, with an hourly rate of $20 to $23...


  • Grand Rapids, Michigan, United States State Farm Insurance Full time

    Job Title: Insurance Support SpecialistWe are seeking a highly skilled and customer-centric individual to join our team as an Insurance Support Specialist at State Farm Insurance. As a key member of our support team, you will play a vital role in assisting our customers with their insurance-related queries and issues.About the Role:This is an excellent...


  • Grand Rapids, Michigan, United States Scan Scape Full time

    Are you interested in a part-time retail job with flexible hours? As a Retail Product Specialist with Scan Scape, you will have the opportunity to work independently and contribute to the improvement of shopping experiences. Your role will involve scanning barcodes for products in various stores, which will help assess and compare store performance. You will...


  • Grand Rapids, Michigan, United States Arrow Staffing Full time

    Print Production OpportunityLocation: Grand Rapids, MI - 49503Job Type: In-person positionWage: $16–$17 per hourWe are seeking a skilled Production Print Specialist to operate production equipment and produce high-quality printed materials in our Grand Rapids facility.Responsibilities:Artwork Preparation: Ensure all artwork and files meet quality standards...


  • Grand Rapids, Michigan, United States UFP Technologies Full time

    Company Overview: UFP Technologies is a leading designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products.About the Role: As a Senior Production Specialist at UFP Technologies, you will be responsible for accurately and efficiently operating complex machinery and performing...


  • Grand Rapids, Michigan, United States FAS MART Full time

    Job Overview:FAS MART is looking for a Sales and Customer Support Specialist to join our team. As a Sales and Customer Support Specialist, you will be responsible for selling products, providing excellent customer service, and maintaining a clean and organized store environment.Key Responsibilities:Sales: Sell products to customers, process transactions, and...


  • Grand Rapids, Michigan, United States Peoplelink Staffing Solutions Full time

    At Peoplelink Staffing Solutions, we are committed to delivering exceptional staffing services that meet the needs of our clients and associates. As a leading provider in the industry, we prioritize the safety, health & well-being of our associates, clients, and communities.About the RoleWe are seeking a highly skilled Print Production Specialist to join our...


  • Grand Rapids, Michigan, United States Stryker Full time

    Job DescriptionWe are seeking a highly skilled Clinical Specialist, Enabling Technologies to join our team at Stryker Corporation. As a key member of our team, you will be responsible for providing clinical product support and on-site guidance during surgical procedures.About the JobThis is an exciting opportunity to work with cutting-edge technology and...


  • Grand Rapids, Michigan, United States California Closets Corporate Full time

    Job OverviewWe are seeking a talented Senior Product Design Specialist to join our team at California Closets Corporate.Company InformationFounded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service.We believe home is...