Secret Cleared ServiceNow Architect

4 weeks ago


Springfield, Illinois, United States ClearBridge Technology Group Full time

ClearBridge Technology Group is seeking a highly skilled ServiceNow Architect with a Secret clearance to join our team on a 12-month contract.

The ideal candidate will be working onsite and contributing to a new, agile digital transformation initiative to improve the program's global effectiveness, increase operational visibility into its IT assets, and drive cost savings by implementing the full range of ServiceNow capabilities.

The ServiceNow Architect will be responsible for building customized ServiceNow applications, applying technical expertise, leveraging software engineering techniques, and building and refining business logic to enhance team capabilities, improve security, and maximize ServiceNow ROI.

The consultant will assess the current solution and system limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.

The ServiceNow Architect will perform management and configuration of ServiceNow applications and modules, product development, service automation, and system integration.

The consultant will participate in all SCRUM ceremonies and/or discussions with team members and stakeholders and modify the solution based on customer requirements.

The ServiceNow Architect will collaborate with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed.

Required Skills:

Active Secret clearance

20+ years of technical experience with Web development, including X-HTML, CSS3, SQL, XML, or Angular and at least one of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion

5+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, data imports, custom apps, and development methods

Knowledge of ServiceNow update sets and experience with deploying ServiceNow applications and configurations into different ServiceNow instances

Bachelor's degree - may substitute if the candidate has 8+ years of ServiceNow experience

Must meet DOD 8750 requirements and be eligible for IAT level III access upon

Must be willing to obtain ITIL V4 Foundation within six months of hire

Desired Skills:

ServiceNow Certifications

Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling design and graphical interface for Service Portal

Knowledge of REST and SOAP web services protocols

Database design and development

ITIL Foundations certifications is a plus

Experience with Agile development methodology, requirements management, JIRA (or similar RTM platforms)

Knowledge of SAML, Active Directory, or LDAP


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