Unified Communications and Collaboration Network Systems Engineer

3 weeks ago

Springfield, Virginia, United States V2X Full time
Job Overview

We are seeking a highly skilled Unified Communications and Collaboration Network Engineer to join our team at V2X. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our unified communications and collaboration capabilities.

Your expertise in Cisco Unified Communications Manager, Telepresence Management Suite, Unity Connection, Meeting Server, Instant Messaging & Presence, and associated end-user collaboration applications will be essential in ensuring the smooth operation of our enterprise WAN.

Key Responsibilities
  • Design, implement, and maintain the organization's suite of collaboration tools, including Cisco Unified Communications Manager, Cisco Telepresence Management Suite, and Cisco Meeting Server.
  • Provide operations and maintenance support to enterprise networking services and devices, including Cisco products and associated end-user collaboration applications.
  • Monitor UCC system, tools, and network statuses, optimize system performance, conduct troubleshooting, and remediate issues.
  • Maintain UCC components by tracking product upgrades and services requirements, and coordinating patching events with the IT operations team.
  • Draft Requests for Changes (RFC) and analyze requests submitted by IT counterparts.
  • Develop system documentation, including diagrams, topology charts, standard operating procedures, build guides, and capacity/performance plans.
  • Develop presentations, brief senior leadership, and report statuses/updates.
Requirements
  • Minimum 5 years of experience supporting an enterprise WAN as a UCC or network administrator/engineer.
  • Demonstrated, hands-on proficiency and expertise in deploying, troubleshooting, and maintaining Cisco's Unified Communications Manager, Telepresence Management Suite, Unity Connection, Meeting Server, Instant Messaging & Presence, IP phones, and endpoints.
  • Applying Government standard security configurations based on SRGs and STIGs.
  • Developing technical documentation, including standard operating procedures, topology charts, reports, presentations, and design documents.
  • Excellent written and verbal communication skills with the ability to articulate new ideas and concepts to technical and non-technical audiences.
Preferred Qualifications
  • Possesses a collaboration certification, such as Cisco Certified Specialist - Collaboration Core, CCNP Collaboration, CCNA Voice, or CCNA Collaboration.
  • Demonstrated experience with administering and troubleshooting Cisco-based hardware, operating systems (IOS, NX-OS, ACI, etc.), access control lists, tools, services, and technologies.
  • Demonstrated knowledge and experience in secure encrypted networking devices, communication circuits, protocols, and configurations.

As a valued member of our team, you will have the opportunity to work on challenging projects and contribute to the success of our organization. If you are a motivated and experienced Unified Communications and Collaboration Network Engineer, we encourage you to apply for this exciting opportunity.

V2X is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.

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