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Retail Security Specialist
1 week ago
The Customer Service Associate - Store Entrance is a vital position that requires an individual with excellent communication skills, a strong presence, and the ability to create a sense of security and control in our store environment. This role involves engaging with customers and colleagues while maintaining a professional appearance and adhering to safety standards.
Main Responsibilities- Maintain a command presence at the store entrance, greeting every customer with a warm smile and a loud, friendly greeting.
- Create a secure environment by reducing opportunities for theft and promoting a positive shopping experience.
- Communicate effectively with customers and colleagues about theft prevention and support programs.
- Conduct bag and package checks on associates to ensure adherence to safety and security standards.
- Able to stand and walk for extended periods, visually monitoring the store environment.
- Ability to maintain confidentiality and review business trends.
- Excellent leadership skills, fostering productive business relationships.
- Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
- Competitive wage: $15.49 per hour.
- Flexible hours and an associate discount.
- Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service.
- 8 paid holidays and paid sick time in accordance with applicable law.