Senior Technical Support HCM Cloud Specialist

24 hours ago


Carson City, Nevada, United States Oracle Full time
About the Role

As a Senior Technical Support HCM Cloud Specialist at Oracle, you will be responsible for delivering exceptional technical support and solutions to our customers. Your focus will be on resolving complex technical issues related to Oracle HCM Cloud, providing expert guidance and assistance to customers and internal stakeholders. This role requires a strong technical background in HCM Cloud, excellent communication and problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide technical support and solutions to customers and internal stakeholders related to Oracle HCM Cloud.
  • Resolve complex technical issues and provide expert guidance and assistance to customers and internal stakeholders.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical knowledge and expertise in HCM Cloud.
  • Provide training and support to internal stakeholders on HCM Cloud-related topics.
Requirements
  • 3+ years of experience in technical support or a related field.
  • Strong technical background in HCM Cloud.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and technical skills.
What We Offer

Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings and investment plan with company match. We also offer paid time off, 11 paid holidays, and paid sick leave. Additionally, Oracle provides opportunities for professional growth and development, including training and education programs.



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