Medical Care Coordinator

1 week ago


Audubon, New Jersey, United States Cooper University Health Care Full time

About Us

At Cooper University Health Care, we prioritize providing exceptional healthcare services. Our dedicated professionals continually discover innovative clinical solutions and enhance access to state-of-the-art facilities, equipment, technologies, and research protocols. We are committed to supporting our employees through competitive compensation, comprehensive benefits packages, attractive work environments, and opportunities for professional development.


Why Choose Cooper University Health Care?

We strive to be the employer of choice in South Jersey by offering a supportive work environment and opportunities for growth.


Job Responsibilities:

  • Schedule appointments with primary care physicians within 7 days or facilitate discharge from the Emergency Department.
  • Assist patients without a primary care physician in obtaining one and scheduling an appointment.
  • Closely collaborate with multidisciplinary teams to coordinate patient care plans for consultations, procedures, testing, surgeries, or other services ordered by the treating ED provider.
  • Verify insurance coverage and demographic information, collect payments, and retain patients within the Cooper Health System.
  • Schedule appointments with community services when necessary and communicate with referring providers as required.
  • Support patients and families by obtaining referrals from primary care physicians to needed specialists, providing counseling and informing them of billing policies and managed care referral requirements.


Requirements:

  • A minimum of 3 years' experience in high-volume ambulatory medical practices, emergency departments, or hospital admissions.
  • Excellent customer service, analytical, and organizational skills.
  • A working knowledge of registration processes, electronic appointment scheduling, insurance plans (including referral and pre-authorization processes), third-party payor reimbursement, revenue cycle management, EMTALA, JCAHO, and HIPAA regulations.
  • The ability to multitask in fast-paced environments and work various shifts as needed.


Compensation and Benefits:

We offer a competitive salary range of $55,000 - $70,000 per year, depending on experience, plus a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional development.


Location:

This position will cover all discharged patients on IP units, CDU, Urgent Care Centers, Cooper Camden ED, Salem ED, and other hospital-based care areas as deemed in scope.



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