Customer Success Engineer

3 days ago


Naples, Florida, United States FYIsoft Full time
About the Job

FYIsoft is seeking a Customer Success Engineer to join our team. As a key member of our customer support team, you will be responsible for ensuring the success of our customers by providing timely and effective technical support.

This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a strong work ethic. You will also need to be able to prioritize tasks effectively and manage multiple projects simultaneously.

Responsibilities:

  • Provide technical support to customers and partners.
  • Install and configure the FYIsoft software.
  • Troubleshoot issues and document support activities.
  • Participate in testing of new software releases.
  • Lead user training sessions, as needed.

Requirements:

  • 5 years of experience in a software customer support role.
  • Experience with Microsoft SQL Server 2014 or above and a solid understanding of T-SQL, views, and triggers.
  • DML, DDL, normalization experience.
  • ETL processing and tools expertise, especially SSIS.
  • Microsoft IIS and Active Directory/LDAP administration and configuration experience is required.
  • Knowledge of Windows Server.
  • Bachelor's or Associate Degree with a concentration in Computer Science or Information Systems.

Salary Range: $90,000 - $115,000 per year.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


  • Naples, Florida, United States Moors & Cabot Inc Full time

    Job DescriptionWe are seeking a talented and driven individual to fill the role of Client Success Coordinator at Moors & Cabot Inc. In this position, you will have the opportunity to work closely with financial professionals and clients to deliver tailored solutions and exceptional customer service.Responsibilities:Communicate with clients to understand...


  • Naples, Florida, United States Carter Fence Company Inc Full time

    Carter Fence Company Inc. is seeking an experienced Sales Representative to fill the role of Customer Engagement Specialist.The estimated salary for this position is $55,000 - $75,000 per year, based on experience.This role involves building strong relationships with clients by visiting sites to record information pertinent to the scope of work, maintaining...


  • Naples, Florida, United States IT Consulting Firm Full time

    About the RoleWe are seeking an experienced IT Systems Engineer Lead to join our team at a fast-growing IT Consulting Firm. The successful candidate will be responsible for providing expert-level technical guidance and support to clients across various industries.Salary InformationThe estimated salary for this role is between $85,000 and $110,000 per year,...


  • Naples, Florida, United States Cross Country Education Full time

    Are you passionate about empowering students to reach their full potential?We are seeking a qualified School Psychologist to join our team at Cross Country Education, a leading provider of educational staffing services. As an integral part of our team, you will have the opportunity to make a meaningful difference in the lives of students and support their...

  • Lead Engineer

    2 weeks ago


    Naples, Florida, United States NCH Healthcare - Naples Community Hospital Full time

    Job DescriptionWe are seeking a highly skilled Lead Engineer to join our team in the Storm Water Operations department.About the RoleThis is a safety-sensitive position that requires a high level of responsibility and attention to detail.ResponsibilitiesThe successful candidate will be responsible for leading a team of engineers and technicians in the...

  • Customer Advocate

    2 days ago


    Naples, Florida, United States Cricket Wireless Authorized Retailer Full time

    A career as a Bilingual Sales Expert can bring you financial stability and personal satisfaction through excellent customer service skills and sales performance. Our Cricket Wireless Authorized Retailer seeks a results-driven individual to achieve sales targets and build lasting customer relationships.">About UsAs a respected Cricket Wireless Authorized...


  • Naples, Florida, United States Manny Morin - State Farm Agent Naples FL Full time

    About the PositionWe are looking for a detail-oriented and people-oriented individual to provide exceptional customer service and support to our clients. As a Staff Assistant, you will be responsible for establishing strong relationships with customers, providing prompt and accurate responses to inquiries, and maintaining a high level of organization and...


  • Naples, Florida, United States Winn-Dixie Full time

    As a valued member of the Winn-Dixie team, you'll play a key role in delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary responsibility will be to provide continuous attention to customer needs, greeting and assisting them in a prompt, courteous, and friendly manner.The successful candidate will...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Goodwill Industries of Southwest Florida. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and working in a dynamic retail environment.The successful candidate will be responsible for...


  • Naples, Florida, United States Bowland, HeadPinz & FastTrax Full time

    About the RoleBowland, HeadPinz & FastTrax is seeking a Customer Experience Specialist to join our team in Naples. The successful candidate will be responsible for ensuring that all guests have an enjoyable and memorable experience at our center. This involves greeting guests warmly, assisting them with lane assignments, and promoting our offerings through...


  • Naples, Florida, United States Pinch A Penny - Store 018 Full time

    About the RoleThis is an exciting opportunity for a motivated Store Operations Associate to work with our dynamic team at Pinch A Penny - Store 018. In this role, you will play a key part in delivering outstanding customer service and contributing to the overall success of our store.


  • Naples, Florida, United States Aladdin Campus Dining Full time

    Job OverviewWe are seeking a friendly and enthusiastic Cashier to join our Aladdin Campus Dining team in Immokalee, FL.The successful candidate will have the opportunity to interact with a diverse range of customers and contribute to delivering an exceptional foodservice experience.


  • Naples, Florida, United States CarMax Full time

    Job SummaryCUSTOMER OPERATOR - CARMAXThe Customer Operator at CarMax is responsible for delivering exceptional customer service by supporting the Service Department. This role requires answering incoming service calls, assisting customers in person, and providing written messages to the responsible party. The ideal candidate will possess excellent...


  • Naples, Florida, United States Circle K Full time

    Circle K Overview">We are seeking a skilled Customer Service Specialist to join our team at Circle K. In this role, you will provide exceptional customer service, resolve customer issues promptly, and ensure a positive shopping experience.">Job Summary">This is a full-time position offering a competitive $12-$15 per hour salary depending on experience. As a...


  • Naples, Florida, United States Toscana Homes Inc Full time

    About Us: Toscana Homes Inc. is a high-end custom home builder in Naples, Florida, dedicated to delivering exceptional quality and customer satisfaction. As a leading provider of luxury homes, we strive to maintain the highest standards of craftsmanship and attention to detail.We are seeking a seasoned Custom Home Builder Superintendent to lead our...


  • Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job TitleRetail Sales AssociateCompany OverviewGoodwill Industries of Southwest Florida is a non-profit organization dedicated to providing life-changing opportunities to people with disabilities and disadvantages. Our mission is to serve the community through mission services, retail, and donated goods.Job DescriptionWe are seeking a highly motivated and...


  • Naples, Florida, United States Spa of Awakening Full time

    Job TitleWe are seeking a highly skilled Customer Service Representative to join our team at the Spa of Awakening. The successful candidate will be responsible for creating a welcoming atmosphere and ensuring that guests enjoy a five-star experience.The ideal candidate will have excellent communication skills, be able to multitask efficiently, and provide...


  • Naples, Florida, United States FASTSIGNS #178401 Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS #178401. This role is ideal for individuals who enjoy working with people and helping them solve problems through consultation and advice.Key ResponsibilitiesProvide exceptional customer service by being the initial contact with current and prospective...


  • Naples, Florida, United States Pool Company Full time

    OverviewPALCorp, the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products, seeks highly motivated individuals to join our team as Customer Service Representatives. As a CSR, you will be the primary point of contact for customers, providing exceptional service and recommending product solutions to improve their...


  • Naples, Florida, United States Pool Company Full time

    About PoolCorpAs a leading distributor of swimming pool, landscaping and outdoor living products, PoolCorp is a subsidiary of POOLCORP - the world's largest publicly traded distributor. With over 6,000 team members in more than 440 sales centers worldwide, we offer a unique blend of national buying power and local service.Career OpportunitiesWe're looking...