{"Key Responsibilities": "Develop and Grow Client Relationships

Build and maintain strong relationships with clients by providing personalized financial solutions and expert advice.

• Consult with clients to understand their financial goals and objectives.
• Cross-sell and upsell products and services to meet client needs.
• Proactively communicate with clients to ensure their financial needs are met.

Achieve Sales and Service Targets

Meet or exceed sales and service targets by effectively marketing and selling banking products and services to clients.

• Develop and execute sales strategies to meet or exceed sales targets.
• Provide exceptional customer service to ensure client satisfaction.
• Stay up-to-date on banking products and services to effectively communicate their value to clients.

Operations Oversight

Proactively resolve client maintenance and servicing issues in a timely and effective manner.

• Identify and resolve client issues through effective communication and problem-solving.
• Stay up-to-date on banking policies and procedures to ensure compliance.
• Collaborate with internal departments to resolve client issues.

Key Competencies

Develop and maintain strong relationships with clients by demonstrating the following competencies:

• Communication: effectively communicate with clients to understand their needs and provide personalized solutions.
• Collaboration: work effectively with internal departments to resolve client issues.
• Problem Resolution: proactively identify and resolve client issues in a timely and effective manner.

Key Measures of Success

Meet or exceed sales and service targets by effectively marketing and selling banking products and services to clients.

• Meet or exceed sales targets by developing and executing effective sales strategies.
• Provide exceptional customer service to ensure client satisfaction.
• Stay up-to-date on banking products and services to effectively communicate their value to clients.

Qualifications and Education Requirements

To be successful in this role, you will need:

• A high school diploma or equivalent.
• Minimum one year of relationship-based client consultation and/or consultative sales experience.
• Eligibility to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.

About Old National Bank

Old National Bank is a regional powerhouse deeply rooted in the communities we serve. We are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our Culture

We are optimistic, collaborative, inclusive, agile, and ethical. We are Old National Bank.

Equal Opportunity Employer

Old National Bank is an equal opportunity employer and welcomes applications from diverse candidates.

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