Customer Service Ambassador

4 weeks ago


Plaistow, New Hampshire, United States Pest End Inc Full time
About Pest End Inc.

We are a family-owned and operated pest management company in New England, known for our fast-paced and dynamic work environment. Our company culture is built on the principles of passionate leadership, a 'think big, act small' mentality, and a commitment to providing career paths that promote growth and internal promotions.

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing world-class customer service to our internal and external customers, resolving conflicts in a professional and decisive manner, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Conflict Resolution: Resolve conflicts with customers in a professional and decisive manner, using active listening skills and a customer-centric approach.
  • Communication: Develop and maintain effective communication skills, including written and verbal communication, to interact with customers and colleagues.
  • Technical Skills: Develop proficiency in Microsoft Office applications and other technical tools to support customer service operations.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives, providing support and assistance as needed.
Requirements
  • Education: High school diploma or general education degree (GED) required.
  • Experience: Previous customer service experience preferred.
  • Skills: Excellent customer service skills, ability to resolve conflicts, written and verbal communication skills, proficiency in Microsoft Office applications, and ability to work independently and collaboratively as part of a team.
  • Physical Requirements: Ability to sit for long periods, occasional standing, walking, and bending.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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