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Guest Services Representative

2 weeks ago


Montrose, Colorado, United States Target Full time

About Our Store

Our store is a dynamic and fast-paced environment where guests come first. We are committed to creating a welcoming atmosphere that inspires guests to discover new products and services.

Your Role

As a Guest Advocate, you will play a critical role in driving sales and service excellence. Your primary responsibility will be to engage with guests, understand their needs, and provide personalized support to ensure a seamless shopping experience.

Key Responsibilities

  • Engage with guests through various channels, including phone, email, and in-store interactions.
  • Understand guest needs and preferences to provide personalized recommendations and solutions.
  • Provide expert knowledge of our products and services to drive sales and customer satisfaction.
  • Collaborate with other teams to ensure seamless execution of guest-centric initiatives.
  • Maintain a clean and organized workspace, including restocking supplies and equipment as needed.
  • Support the success of your team by working collaboratively and providing guidance and feedback as needed.

Requirements

To succeed in this role, you will need:

  • A passion for delivering exceptional guest experiences and a strong desire to learn and grow.
  • The ability to work effectively in a fast-paced environment with multiple priorities and deadlines.
  • Flexibility to adapt to changing circumstances and learn new skills quickly.
  • A commitment to teamwork and collaboration to achieve business objectives.
  • The ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer

We offer a competitive compensation package, comprehensive training and development opportunities, and a supportive work environment that promotes growth and success.