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Guest Service Expert

2 months ago

Magnolia, Texas, United States free-classifieds-usa Full time
Job Title: Guest Service Expert

We are seeking a skilled Guest Service Expert to join our team at the Woodlands Waterway Marriott Hotel & Convention Center. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Manage guest transactions, including taking orders, handling payments, and resolving any issues that may arise.
  • Work collaboratively with the kitchen and other departments to ensure efficient service delivery.
  • Maintain a clean and organized work environment, adhering to Marriott's high standards of quality and safety.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong attention to detail and ability to maintain accuracy in all aspects of service delivery.
  • Ability to work effectively in a team environment and contribute to a positive and inclusive work culture.
  • Physical ability to stand for long periods, move around, and lift up to 25 pounds.

About Marriott International:

Marriott International is a global hospitality leader, committed to delivering exceptional guest experiences and creating opportunities for our employees to grow and succeed. We are proud to be recognized as a leader in diversity, equity, and inclusion, and we strive to create a workplace culture that is inclusive, respectful, and supportive of all employees.