Job Summary

We are seeking a highly skilled and customer-focused Food and Beverage Server to join our team at Holiday Inn Club. As a key member of our resort operations team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

• Warmly welcome guests and inform them of any specials and promotions.
• Take food and beverage orders, making recommendations and upselling items to enhance the guest experience.
• Accurately time and input food and beverage orders utilizing our point-of-sale systems.
• Prepare checks that itemize and total meal costs and sales taxes, and present to guests; collect payment from customers and make change.
• Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.
• Pre-bus tables as necessary during service, removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.
• Complete assorted pre-shift and post-shift side-work as assigned by the manager.

Requirements:

• High school diploma or equivalent required.
• Cash-handling experience preferred.
• Customer service and/or food and beverage service experience required.
• ServeSafe certified, TIPS certified, and/or other state alcohol commission required certification.
• Ability to work in a high-volume, high-demand work environment.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for career growth and development.
• A dynamic and supportive work environment.