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Restaurant Operations Manager
1 week ago
Luna Grill is seeking a highly skilled Restaurant Operations Manager to lead our dynamic team in providing exceptional customer service and delivering high-quality results.
Responsibilities:- Build and Develop Teams: Coach and develop future leaders by providing clear direction, feedback, and recognizing individual and team contributions.
- Training and Development: Ensure all team members are properly trained and receive regular coaching, counseling, and performance feedback.
- Promotions and Transfers: Make personnel decisions regarding transfers, promotions, terminations, and other employment decisions as necessary.
- Guest Feedback: Listen to team member suggestions for improving how work is done and how guests are served.
- Role Clarification: Ensure all team members understand their roles and responsibilities.
LUN-A-TIC Qualifications:
- Leadership and Problem-Solving: Possess high-quality standards for production and guest service. Demonstrate strong leadership and problem-solving skills with attention to detail and efficiency.
- Communication Skills: Exhibit excellent verbal and written communication skills with a courteous, friendly, and professional demeanor.
- Autonomy and Trust: Ability to work productively with minimal supervision while being trustworthy and reliable.
- Mathematical Skills: Possess basic math skills and be able to operate a cash register or POS system effectively.
- Technical Proficiency: Be computer literate using Microsoft Office and proficient in the primary language of the work location.
- Candidates Requirements: Minimum three years of restaurant experience (knowledge of both BOH and FOH) is strongly preferred; Luna Grill experience is ideal.
- Management Experience: Three years of supervisory/management experience is strongly preferred.