Operations Coordinator

1 week ago


Jamaica, New York, United States ROCS Grad Staffing Full time
Job Overview

We are seeking an experienced Dispatch / Logistics Coordinator to join our team at ROCS Grad Staffing in Queens, NY. This is a full-time opportunity with a competitive salary range of $55,000 - $65,000 per year.

Key Responsibilities:
  • Coordinate the dispatch of jobs to drivers, ensuring timely and accurate delivery.
  • Manage driver availability, prioritizing tasks based on work demands.
  • Collaborate with drivers, including assigning new jobs, resolving issues, and communicating status updates.
  • Maintain open communication with Control Towers, providing regular updates as required.
  • Support Dispatch staff in achieving operational efficiency.
  • Undertake additional duties as requested by management.
  • Perform shipping and receiving tasks when necessary.
  • Document and escalate problems according to company policies and procedures.

Requirements:
  • Demonstrate exceptional customer service skills.
  • Show ability to identify and solve problems effectively.
  • Possess strong written and verbal communication skills.
  • Exhibit great time management, prioritizing multiple tasks efficiently.
  • Be proficient in computer systems.
  • Be willing to learn about international and domestic airline routings, geography, and time zones.
  • Availability to work nights, weekends, and holidays is required.


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