Operations Coordinator
1 week ago
We are seeking an experienced Dispatch / Logistics Coordinator to join our team at ROCS Grad Staffing in Queens, NY. This is a full-time opportunity with a competitive salary range of $55,000 - $65,000 per year.
Key Responsibilities:
- Coordinate the dispatch of jobs to drivers, ensuring timely and accurate delivery.
- Manage driver availability, prioritizing tasks based on work demands.
- Collaborate with drivers, including assigning new jobs, resolving issues, and communicating status updates.
- Maintain open communication with Control Towers, providing regular updates as required.
- Support Dispatch staff in achieving operational efficiency.
- Undertake additional duties as requested by management.
- Perform shipping and receiving tasks when necessary.
- Document and escalate problems according to company policies and procedures.
Requirements:
- Demonstrate exceptional customer service skills.
- Show ability to identify and solve problems effectively.
- Possess strong written and verbal communication skills.
- Exhibit great time management, prioritizing multiple tasks efficiently.
- Be proficient in computer systems.
- Be willing to learn about international and domestic airline routings, geography, and time zones.
- Availability to work nights, weekends, and holidays is required.
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